No credit card required.
It´s a customer service platform where agents can serve thousands of customers over Whatsapp, social media, email and many others. With a Helpdesk, you can centralize messages and tickets in one place to answer quickly. If you want to learn everything about a Helpdesk, you can read this blog.
You can add extra users in Lite and Pro Plans. You will pay an extra monthly fee of USD $30 per extra user. Talk to our sales team to add extra users in Enteprise Plan. You can't add extra users in Free Plan.
No, you can't. We invite you to subscribe either to a Pro or Enterprise Plan to request a WhatsApp verified number. More information here.
Yes, we can. You must be subscribed to the Enterprise plan. We build custom chatbots to automate customer service over WhatsApp, Facebook, Messenger, and Live Chat. If you are interested in this option, talk to our sales team.
Yes, we have an API available to integrate Adereso Helpdesk with your CRM or thrid-party softwares. You can see more details here.
Yes, you can. Data can be exported to Excel. This function is widely used by our customers.
Yes, you can. With Adereso Helpdesk you can unify customer profiles across channels and access to conversation history for more context. This gives you a leg up to personalize your customer service. If you want to learn all about a Helpdesk software, you can read this blog.
Yes, it's possible. Any number of agents can be part of a conversation with a single customer. Adereso Helpdesk promotes collaboration among agents. If you want to learn all about a Helpdesk software, you can read this blog.
Please note we offer a 30-day free trial. You can signup here. If you are interested in our Enterprise Plan, you can schedule a product demo. However, there is no demo (to try the WhatsApp Business API) with a WhatsApp Business API number.
Credit card required to subscribe Lite or Pro Plans. You will be charged monthly or annually. Credit card or wire transfer are accepted to subscribe Enterprise Plan.