adereso_helpdesk_logo_colors

Part-time Technical Support Agent - Mexico

Soporte
3/17/2021

What do you think it takes in terms of skills and qualifications to be a successful Customer & Technical Support Agent in a tech start-up? If you know the answer and are ready to put it into practice, then this job might be for you.


Who are we?

At Adereso we developed a customer service software that transforms the way our clients communicate with their customers. Currently we have clients in 8 countries and are constantly expanding. We are a fully remote company with a multicultural and innovative team, and we are looking for an exceptional Support Agent like yourself to help to take our company to the next level!


What will you do?

You will be responsible for answering and solving the customers’ problems via chat, identifying and reporting bugs and configuration problems to the dev team. It is essential that you have at least 1 year of experience, a broad range of technology skills, a perfect orthography in Spanish, strong follow-up skills, and that you are patient, organized and detail-oriented.


What's in it for you?

We hire only the best, and we also want to give you the best. You will have the opportunity to learn and grow every day while working with a collaborative, inspiring and creative team.

We offer a competitive base salary and a variety of benefits such as extra days off and continuous training opportunities. Plus, you will work only 3 days a week which leaves you plenty of time for your other projects or studies.


If you want to be part of our team, apply now!

Aplicar a esta vacante< Regresar a vacantes