Also known as Help Desk, Helpdesk software is a specialized platform for customer service where your agents can serve thousands of customers through digital channels and social networks. With a Helpdesk you can centralize messages from all digital channels and social networks on a single screen to respond to your customers with speed and personalization. If you want to learn everything about a Helpdesk, you can read this blog for more information.

This cannot be done unfortunately. More information here.

In the Enterprise plan you can quote the development of custom chatbots for these digital channels: WhatsApp, Facebook, Messenger and Web Chat or Live Chat. If you are interested in this option, make a quote here.

We have an API available to be able to connect with all your systems, you can see more details here.

If you can download all the data in Excel format. This function is widely used by our clients so that they can make their own reports.

For Professional, Business and Enterprise plans you can pay by credit card, you will be charged monthly on a recurring basis. Digital invoice included. In the special case of an Enterprise plan, we can receive national and international transfers.