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Adereso Helpdesk applied to industries

What Adereso Helpdesk can do for e-commerce companies

With our software you will be able to improve your first line of customer service by speeding up the response to frequently asked questions and personalizing conversations while your customers find the best product for your needs.

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Scalability

8x more tickets received

Time to first response

44% reduction

Time to first response (SLA)

2.1x more tickets in SLA

walmart_logo

En nuestro trabajo con Adere.so destaco como unen el servicio de una gran tecnología creada y la disposición humana detrás para hacer soporte a cualquier inquietud que tenemos. Cuando ocurren incidencias desarrollan soluciones proactivas y nos mantienen no solo informados sino también capacitados para poder mantener el servicio hacia nuestros clientes arriba. Su fortaleza esta en la tecnología y soporte entregados.

Felipe Toro
Jefe de Experiencia de Ecommerce

What Adereso Helpdesk can do for innovative financial services companies

Streamline the attention of thousands of queries and reduce friction when chatting on WhatsApp with your customers. All this with the support of our security and end-to-end encryption functionalities.

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Scalability

16.7x more tickets received

Time to first response

38% reduction

Time to first response (SLA)

3.5x more tickets in SLA

interbank_logo

Aumenta la productividad, ya que los ejecutivos pueden hablar con clientes de forma simultánea. Nos ha permitido organizarnos e ir mejorando nuestras estrategias de cara al cliente, llevando un monitoreo exhaustivo tanto de nuestro equipo, como de los usuarios que nos contactan.

Ronnie Muñoz
Coordinador de Call Center

What Adereso Helpdesk can do for utilities companies

Reduce call center overload and improve the pace of your operations by digitizing the resolution of frequently asked questions associated with the pre-sale, sale and post-sale proccesses of daily consumer services.

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Scalability

3.6x more tickets received

Time to first response

97% reduction

Time to first response (SLA)

3.3x more tickets in SLA

lipigas_logo

Totalmente configurable a las necesidades del cliente, de muy fácil uso, y cómodo para manejo de múltiples cuentas. Excelente monitoreo en tiempo real que permite maximizar el rendimiento de los CMos.
Francisca Montecinos
Coordinadora Redes Sociales

What Adereso Helpdesk can do for telecom companies

Improve the traceability of your service tickets, reduce the costs of your call center and increase the perception of your brand, by digitizing the attention of thousands of inquiries and using the most frequent conversational channels among your customers.

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Scalability

8x more tickets received

Time to first response

65% reduction

Time to first response (SLA)

2x more tickets in SLA

mundopacifico_logo

Es muy simple y efectivo de utilizar. Con la unificación de las plataformas es dinámico, se pueden dar respuestas rápidas a los clientes y hoy en día las redes sociales son muy importantes

Usuarios
Usuarios de Mundo Pacífico

If your company receives multiple messages per day, Adereso Helpdesk is the solution you need.

Our Helpdesk, working along with WhatsApp Business API, is the only solution on the market, centralizing all digital contact channels.

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WhatsApp Business API is not available in the trial period. It is necessary to contract the Pro Plan or Enterprise Plan.